Read our latest reviews | We are re-opening on Monday 1st June!

A message from Rising Brook

Dear Customer

These are very challenging times for all of us.

First of all, we want to thank the countless number of you out there that are working so hard and risking so much to keep us all safe and well. Those of you who are carers, NHS staff, emergency service workers, delivery drivers and supermarket and shop workers-who are all working under tremendous pressure, thank you so much.

We would urge all of our friends and customers at this time to heed the official advice. Stay at home if you can. Keep your distance from others if you do have to go out. Wash your hands frequently and be in touch with your older or more vulnerable neighbours to offer assistance if you are able to.

Please, please, only buy what you need. Join your local support group to see how you can give or receive help. Here is the link for the group set up for the Cannock Chase District.

We are open and will continue to be carrying out MOTs, servicing, repairs etc as well as all of the vehicle/motorhome hire.

We have always offered a collection service to our customers but we are now urging you and especially our older and more vulnerable customers, to please utilise this service. Just give us a call on 01543 502120 to arrange to have your rental vehicle delivered or to have your car collected for MOT/Service/Repair.

We have installed a perspex guard in our reception to keep our customers and staff safe and we are cleaning all high touch surfaces every half an hour with “hospital grade” fluids. We are also cleaning our hire fleet vehicles in the same way.

All garage and vehicle prep staff are wearing a new pair of gloves from the moment they pick up a set of vehicle keys until they have completed the job (whether that be an MOT, Repair or prep of a hire vehicle).

All staff are washing their hands thoroughly at every opportunity (at least half-hourly) and using hand sanitiser in between every single customer transaction.

We are following updates very closely will continue to offer all of our services for as long as we are able to trade. As work inevitably slows down, we will be utilizing our staff and our vehicles to assist in the local community in any way that is possible.

Thank you for your continued support and please-keep yourself and others safe.

Nicki Pope
Rising Brook Car & Van Hire

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